Digital Protection Summit logo

April 16-17, 2019
Horseshoe Bay Resort

Fraud prevention is just the beginning.

Don’t miss Kount’s 2019 signature event in Austin, Texas. In one premier location, we will host over 250 industry leaders, executives, and front-line technology architects who are shaping the digital protection experience. Join us to gain insight into forthcoming challenges and opportunities within the digital landscape.

Registration fee is $395.

april 16-17, 2019Register

SPEAKERS

Daymond John

Daymond John

Chief Executive Officer, FUBU
Investor on ABC's Shark Tank

Brad Wiskirchen

Brad Wiskirchen

Chief Executive Officer
Kount

Tricia Phillips

Tricia Phillips

SVP Product & Strategy
Kount

agenda

Tuesday, April 16th

8:00 AM

Registration and Networking Breakfast

8:45 AM

Welcome Address

Featuring: Brad Wiskirchen, Chief Executive Officer, Kount

9:00 AM

Keynote Address

Surviving the Second Wave of Digital Commerce and Risk

Featuring: Tricia Phillips, Senior Vice President, Product and Strategy at Kount; and Former Research Director at Gartner

Learn More

10:00 AM

Refreshment Break

10:30 AM

General Session

Strategy and Product Announcements
Be the first to hear about exciting new product enhancements from Kount. We’ll discuss the latest strategies and technologies that are at the forefront of digital fraud prevention.

Featuring: Scott McLean, Senior Product Manager, Kount
Sven Hindman, Product Manager, Kount

Learn More

11:30 AM

Breakout Sessions

Digital Innovation and Merchant Best Practices Track

An Agile Approach to Customer Driven Innovation

Learn how to identify customer friction points, implement dynamic business rules, and leverage data analytics to result in an improved customer experience.

Presented by:
-Steven Rodriguez, CFE, Global Payments and Fraud Analytics Manager, Intuit
-Heisun Choi, CFE, Sr. Fraud Business Analyst, Intuit
-John Mattison, Lead Financial Analyst, Intuit

Learn More

Fraud Prevention Strategies and Solutions Track

Deep Dive: Using Persona Score and BOOST Safety Rating for Success

Attend this panel discussion to learn about the differences, advantages, and business use cases between Persona and BOOST features within Kount.

Presented by:
-Douglas Kirk, Senior Accounts Receivable, Bissell
-Claude Poucher, Regional Loss Prevention Manager Ecommerce, Party City
-Josh Johnston, Director of AI Science, Kount

Learn More

12:15 PM

Lunch

1:15 PM

Breakout Sessions

Digital Innovation and Merchant Best Practices Track

Strategies to Manage Fraud and Chargeback Rates

Learn the differences between your fraud and chargeback rates including types of fraud codes, new Visa program restrictions, and strategies to mitigate increasing rates.

Presented by:
-Lyz Nesvold, Fraud and Risk Manager, ClickBank
-Scott Adams, CNP Fraud and Risk Expert, Fraud PVP

Learn More

Fraud Prevention Strategies and Solutions Track

Deep Dive: The New(est) Visa and Mastercard Chargeback Initiatives

In this breakout session, we will look at what VCR/VMPI and MDRI entails, what the card brands hope to accomplish, and how it may impact your bottom line.

Presented by:
-Nate Foss, VP Partner Relations, Chargebacks911

Learn More

2:00 PM

Keynote Address

5 Shark Points: Fundamentals for Success in Business and Life
From his wildly successful role on ABC’s smash hit, Shark Tank, to his distinguished status as a Presidential Ambassador for Global Entrepreneurship, Daymond John is globally recognized for his relentless commitment to promoting and supporting entrepreneurs.

Featuring: Daymond John, CEO and Founder, FUBU

Learn More

3:00 PM

Refreshment Break

Daymond John Meet & Greet

3:30 PM

Breakout Sessions

Digital Innovation and Merchant Best Practices Track

Deep Dive: Using Persona Score and BOOST Safety Rating for Success

Attend this panel discussion to learn about the differences, advantages, and business use cases between Persona and BOOST features within Kount.

Presented by:
-Douglas Kirk, Senior Accounts Receivable, Bissell
-Claude Poucher, Regional Loss Prevention Manager Ecommerce, Party City
-Josh Johnston, Director of AI Science, Kount

Learn More

Fraud Prevention Strategies and Solutions Track

Dynamic Data: A Critical Layer of Modern Fraud Fighting

It's critical for merchants to have a layered approach to security and risk management that integrates modern technologies to evaluate positive and negative signals for identity proofing and corroboration.

Presented by:
-Max Lessman, Sr. Account Manager, Whitepages Pro
-Lyz Nesvold, Fraud and Risk Manager, ClickBank
-Sam Pascoe, Strategic Partnership Manager, Whitepages Pro

Learn More

7:00 PM

Cocktail Reception

8:00 PM

Dinner and Awards

Wednesday, April 17th

8:00 AM

Networking Breakfast

8:45 AM

Welcome Remarks sponsored by Chargebacks911

9:00 AM

Keynote Address

Emerging and Persistent Fraud Trends
Hear about new and old, but effective, fraud trends that companies are facing and strategies to protect your digital innovation.

Featuring: Rich Stuppy, Chief Customer Experience Officer, Kount

Learn More

10:00 AM

Refreshment Break

10:15 AM

General Session

Panel: Creating Confidence with Account Protection
The need for a multi-faceted account protection strategy is growing at an alarming rate. During this panel we’ll discuss strategies to prevent new account fraud, account takeover and other vulnerabilities in the account login process.

Featuring: Sven Hindman, Product Manager, Kount
Wendy Hans, Director of Fraud/Loss Control, AMC Theatres
Kevin Spafford, Fraud Analyst, CD Baby
Scott McLean, Senior Product Manager, Kount

Learn More

11:15 AM

Breakout Sessions

Digital Innovation and Merchant Best Practices Track

Panel: There is No “I” in Fraud

Join this panel discussion on why forming effective relationships is not only important when it comes to fraud mitigation efforts, but can also positively (or negatively) impact a wide variety of business drivers within a digital-led company.

Presented by:
-Patrick Finnigan, Senior Manager Loss Prevention, Dunkin' Brands
-LaVonna Bowen, Senior Fraud Analyst, Dunkin’ Brands

Learn More

Fraud Prevention Strategies and Solutions Track

Deep Dive: Using Datamart Business Intelligence Suite for Success

When managing your fraud prevention strategy, it’s important to access the perfect view of your data to maximize functionality and business outcomes. Learn about the types of metrics, outcomes and best practices to leverage when using Kount's Datamart.

Presented by:
-Kelly Reynolds, VP Client Success, Kount
-Megan Mahoney, Director Ecommerce Operations, Blueport Commerce

Learn More

12:00 PM

Lunch

1:00 PM

Breakout Sessions

Digital Innovation and Merchant Best Practices Track

Strategies to Prevent Fraud in Loyalty Programs

We will discuss fraud in loyalty programs including the impact of cart value, products that are being targeted, and how layering of tools can reduce fraud.

Presented by:
-Frazer Middleton, Chief Information Security Officer, Bridge2 Solutions

Learn More

Fraud Prevention Strategies and Solutions Track

Fact or Friction – Industry Collaboration Now Tackling the New #1 Problem: False Declines

In this session, Ethoca’s Conlen Pritchett presents new findings – based on empirical research with merchants and card issuers currently working with Ethoca – to find new ways to win the customer experience and fraud battles.

Presented by:
-Conlen Pritchett, Account Manager, Channel Relations, Ethoca

Learn More

1:45 PM

Closing Remarks

Featuring: Gary Sevounts, Chief Marketing Officer, Kount

2:00 PM

Conference Concludes

We hope you will enjoy all that the resort has to offer including golf, jet ski rentals, kayaking, stand up paddle boarding, fishing, lake cruises, spa amenities and more. We encourage you to network with colleagues, attendees, and sponsors throughout the event and after we conclude during the afternoon of April 17.

Horseshoe Bay Resort
Horseshoe Bay Resort
Horseshoe Bay Resort

venue

Horseshoe Bay Resort
200 Hi Circle North
Horseshoe Bay, Texas 78657

book your stay

Transportation

April 15

Complimentary shuttles will run hourly from the airport to the resort from 10am – 7pm.

Look for greeters holding Digital Protection Summit signs in the baggage claim area.

April 17

Complimentary shuttles will run from the resort to the airport at 2:30 pm, 3:30 pm, and 4:30 pm.

April 18

Complimentary shuttles will run from the resort to the airport at 4:30 am and 6:00 am.

The shuttle will take approximately 1.5 hours to get from the resort to the airport. Shuttle pick up will be the same location as the drop off.

Approval Letter

Provided is a "why I should attend the Digital Protection Summit" letter you can share with your manager. It lists all of the great reasons you should attend.

approval letter

sponsorships

Showcase your brand among 250 attendees as a sponsor at the Digital Protection Summit.

sponsor details

awards

Nominations for the Digital Protection Awards are now closed. See you at the Summit!

Meeting Scheduler

Set up a time to meet with the Client Success team or the Product Management team onsite at Kount!

Schedule an appointment

platinum sponsor

gold sponsors

bronze sponsors

The Kount Summit delivers entertaining and engaging presentations that provide valuable information to help you fight fraud and increase sales. Kount’s approach reinforces learning and provides skills you can immediately apply to fight fraud when you get back to work. I highly recommend attending this event.

Skip Myers
Dir. Loss Prevention & Risk Strategy
Micro Center Logo